By offering a Guarantee of Performance, we hold ourselves accountable to consistently deliver value against stated objectives and ensure that our Customers receive what they expect on each engagement every time. We include our guarantee in every contractual agreement. Here’s what it states.
We are so confident we will deliver unmatched value in the services we provide that we encourage you to determine what the value of the service was worth to you. If the value was less than the price you paid, together we will determine a fair price. By defining the unmet expectation or how we could have better served you, you are helping us make adjustments and improve.
Our economic engine is deeply satisfied clients.